Microsoft Server Platforms

For small businesses in Los Angeles or anywhere in Southern California, PC Fixert offers round-the-clock online help for computer systems based on Microsoft Windows, Cisco, Apple Mac, or Linux/UNIX technology. Our Microsoft qualified consulting experts have provided online troubleshooting to businesses in all 50 states in the United States. We can also furnish the consultation services of Cisco CCIE engineers to help with complex networking problems, as well as the services of CISA and CISM-certified security consultants to handle high-level security design and troubleshooting jobs.

PC Fixer's remote technical support experts provide exceptional value due to the fact that they possess the real-world background and are equipped with the advanced tools necessary to solve most information system problems quickly. Efficient support lowers immediate expenses because solutions use up minimal chargeable minutes. Online support also eliminates the expense of dispatching a consultant to your site. Your company benefits additionally in incidental expenses by reducing or eliminating network outages and associated losses resulting from business disruption, upset clients, idle employees, and de-focused management.

Our billing model for remote help is structured to leverage your IT service investment. PC Fixer bills on a per-minute basis for telephone-based consulting, so you pay only for the services that you receive. In contrast to many online support companies, We require no initialization fee or minimum fees. Our per-minute billing unit and clean policy for pricing prevent situations where speedy. minor repairs somehow turn into major tabs. We have a penchant for dealing with problems quickly results in your business saving money.

PC Fixer's Online Service Technologies
Over time, PC Fixer has fine tuned an arsenal of optimized technologies and field-tested processes that allow the highest level of effectiveness for remote help and repair for small and midsize business information networks. Our company provides secure Virtual Private Network support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN connectivity enables the engineers of Progent's online support team to access your network remotely without breaching system security.

PC Fixer's proprietary customer support reporting application keeps extensive documentation of all service that our clients have received. PC Fixer's authorized engineers have access to the records of services provided to each client by every consultant. This database of issues and fixes is organized as a conveniently exploitable support knowledge base that allows our remote support engineers to communicate their knowledge with the whole team to ensure that the efficiency of our support improves daily.  PC Fixer's advanced certifications and close relationships with important vendors such as Cisco and Microsoft permit access to other massive support knowledge bases and to manufacturers' in-house support staff so that our online service experts can find optimal resolutions promptly.